ScreenHole Support
ScreenHole is built and maintained by Curiola Pty Ltd. It runs entirely on your Mac — there is no account to recover and no server to be down. Most things you might want to know are covered below; if not, email us.
Permissions & setup
ScreenHole needs three macOS permissions, granted under System Settings → Privacy & Security: Camera (for the overlay), Microphone (for recording audio and the pulse animation), and Screen Recording (to capture your screen).
After you enable Screen Recording, macOS requires ScreenHole to be restarted before the permission takes effect — the app will prompt you to do so.
All three are requested as they are first needed. ScreenHole only starts recording once the access it needs is granted.
Common questions
Where are my recordings saved? — Wherever you choose in the Save dialog when a recording finishes. ScreenHole never uploads or copies them anywhere else.
Why does my face appear in the recording? — That's the point: the camera overlay is captured as part of the screen. The controls, picker, countdown, and area-select windows are content-protected, so they stay out of the recording — only your overlay and your chosen screen content are captured.
Can I record system audio? — Yes. ScreenHole mixes microphone and system audio into the recording; toggle system audio on or off in the controls before you start. (System-audio capture needs macOS 13 or later.)
What format are recordings? — An .mp4 (H.264) where macOS can encode it, falling back to .webm when it can't. If a system ffmpeg is installed, ScreenHole re-encodes the finished recording to a smaller .mp4; if ffmpeg is missing the original is saved unchanged, so a recording is never lost.
What are the keyboard shortcuts? — ⌘⇧R record, ⌘⇧P pause, ⌘⇧M mute, ⌘⇧E toggle camera.
Does anything leave my Mac? — No. Camera, microphone, and screen capture are all processed locally, and the app makes no network calls.
Report a bug or request a feature
Email hello@boringapps.net with your macOS version, the version of ScreenHole, and a description of what you saw vs what you expected. A screenshot of the moment the issue happened helps. We read every message.
Direct contact
For licensing questions, bulk-licence enquiries, partnership or press, or anything not covered above, email hello@boringapps.net.